Legal Notice


 

Welcome to Tudu. This Legal Notice applies to your use of tudu.com.gh. By accessing or using our website, you agree to comply with the terms and conditions outlined below.

Business Information

Business Name: Tudu Digital Trading Enterprise
Brand: Tudu
Website: tudu.com.gh
Country: Ghana
Email: shop.tudughana@gmail.com
Phone/WhatsApp: +233 59 377 8756

Tudu is the online fashion brand of Tudu Digital Trading Enterprise, providing affordable fashion and accessories to customers across Ghana.

Intellectual Property

Unless otherwise stated, all content available on tudu.com.gh, including text, images, graphics, logos, trademarks, product descriptions, designs, and other materials, belongs to Tudu Digital Trading Enterprise, Tudu, or the applicable rights holder and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or use our website content for commercial purposes without our prior written permission.

Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, availability, and other product information displayed on our website are accurate and up to date.

However, occasional errors or differences may occur. Tudu reserves the right to correct errors, update product information, change prices, modify availability, or cancel an order where necessary.

Product images may also appear slightly different depending on your device, screen, lighting, or other factors.

Website Use

You agree to use tudu.com.gh only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not attempt to gain unauthorized access to our systems, introduce harmful software, or use the website in a way that could damage Tudu, our customers, or our services.

Limitation of Liability

To the fullest extent permitted by applicable law, Tudu shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, delivery delays, service interruptions, technical issues, or circumstances beyond our reasonable control.

Nothing in this Legal Notice is intended to exclude or limit any liability that cannot legally be excluded under applicable law.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

Tudu does not control and is not responsible for the content, availability, privacy practices, security, or services of third-party websites. We recommend reviewing the applicable terms and privacy policies of any third-party website you visit.

Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.

Changes to This Legal Notice

Tudu may update or modify this Legal Notice from time to time to reflect changes to our website, services, business operations, or applicable requirements.

Any changes will become effective when the updated Legal Notice is published on tudu.com.gh. We encourage you to review this page periodically.

Contact Tudu

If you have any questions regarding this Legal Notice, please contact us:

Tudu Digital Trading Enterprise
Brand: Tudu
Website: tudu.com.gh
Email: shop.tudughana@gmail.com
Phone/WhatsApp: +233 59 377 8756
Country: Ghana

Tudu
Affordable Fashion. Simple Shopping. Made for Ghana.

FAQ's

What is Tudu?

Tudu is a Ghanaian online fashion store offering affordable men's and women's clothing, shoes, handbags, slippers, and fashion accessories. Shop stylish and affordable fashion online at tudu.com.gh, with convenient delivery across Accra, Tema, Kasoa, and other regions in Ghana. Discover carefully selected fashion products that combine style, practicality, and value for every budget.

Where does Tudu deliver?


We deliver across Ghana, including Accra, Tema, Kasoa, and other regions.

How long does delivery take?

For Accra, Tema, and Kasoa, eligible orders can be delivered within 24 hours, subject to order confirmation and courier availability.

Orders to other regions in Ghana are delivered within 1–2 business days after the order has been confirmed and processed.

Do you offer same-day delivery?

Yes! Tudu offers same-day delivery for eligible orders placed during our business hours, subject to order confirmation and courier availability.

Our business hours are:

  • Monday–Saturday: 9:00 a.m. – 5:00 p.m.
  • Sunday: Closed

Orders placed on Saturdays may be delivered on Monday, as we are closed on Sundays.

How do I place an order?


Simply browse our products, select the items you want, add them to your cart, and complete the checkout process. Provide your delivery and payment information, then submit your order.

What payment methods do you accept?

We accept the payment methods available at checkout. Full payment must be received before your order is processed and dispatched.

What if I'm having trouble making a payment on the website?

If you're unable to complete your payment through tudu.com.gh, contact us directly via WhatsApp, or email. Our team will assist you with completing your order and guide you through the available payment options.

WhatsApp: +233 59 377 8756

Email: shop.tudughana@gmail.com

Can I return or exchange an item?

Yes. Return or exchange requests must be submitted within 3 days of receiving your order.

The item must be unused and unworn, in its original packaging, returned with all included accessories, and accompanied by proof of purchase.

How long does a refund take?

Approved refunds are processed within 3 business days after the returned item has been received, inspected, and approved.

When does Tudu cover return delivery fees?

Tudu covers the return delivery fee when you receive a defective or damaged product or the wrong product.

What happens if I receive the wrong or defective item?

Please contact the Tudu team as soon as possible after receiving your order. We will assist you with the return or exchange process in accordance with our Return & Exchange Policy.

How can I contact Tudu?

You can contact us for help with products, orders, payments, delivery, returns, or other enquiries:

WhatsApp/Phone: +233 59 377 8756

Email: shop.tudughana@gmail.com