Welcome to Tudu. These Terms of Service ("Terms") govern your use of tudu.com.gh and your purchase of products from our online store.
By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. Please read them carefully before using our Services.
1. Eligibility
By using tudu.com.gh, you confirm that you are at least 18 years old, or that you have permission from a parent or legal guardian to use the website and make purchases.
2. Products and Pricing
We make every reasonable effort to ensure that our product descriptions, images, prices, and availability are accurate.
However, errors may occasionally occur. Tudu reserves the right to:
- Correct product or pricing errors
- Update product information
- Change prices
- Update product availability
- Cancel orders where necessary
If an error affects an order you have placed, we will make reasonable efforts to notify you.
3. Orders
All orders placed through tudu.com.gh are subject to product availability and acceptance by Tudu.
After placing an order, you may receive an order confirmation. Receiving an order confirmation does not necessarily mean that your order has been accepted.
Tudu reserves the right to refuse or cancel an order where necessary, including in cases involving:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Violation of these Terms
If we cancel an order after payment has been made, any applicable refund will be handled in accordance with our Refund Policy.
4. Payment
Tudu accepts the payment methods displayed during checkout.
Where applicable, full payment must be received before an order is processed and dispatched.
You are responsible for providing accurate payment and billing information when placing an order.
5. Shipping and Delivery
Tudu aims to process orders promptly and deliver them as efficiently as possible.
Delivery times provided on our website are estimates and are intended as a guide. Actual delivery times may vary due to circumstances including:
- Courier or delivery delays
- Weather conditions
- Public holidays
- Incorrect delivery information
- Other circumstances beyond our reasonable control
For more information, please refer to our Shipping Policy.
6. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to Tudu's applicable Return & Exchange Policy and Refund Policy.
Please review these policies before placing an order.
Return or exchange requests must meet the requirements stated in our policies, including the applicable time limits and product conditions.
7. Customer Responsibilities
When using tudu.com.gh, you agree to:
- Provide accurate and complete information when placing an order or creating an account.
- Use the website only for lawful purposes.
- Keep your account and login information secure where applicable.
- Not interfere with the operation, security, or functionality of the website.
- Not attempt to gain unauthorized access to our website, systems, accounts, or services.
- Not use the website in a way that could harm Tudu, our customers, or our services.
8. Intellectual Property
All content available on tudu.com.gh, including but not limited to:
- Tudu logos and branding
- Trademarks
- Text
- Product descriptions
- Images and photographs
- Graphics
- Website designs
- Other website content
is owned by Tudu Digital Trading Enterprise, Tudu, or the relevant licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, or use our content for commercial purposes without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Tudu shall not be liable for indirect, incidental, special, or consequential losses or damages arising from your use of our website or purchase of our products.
Where liability cannot legally be excluded, Tudu's liability will be limited to the extent permitted by applicable law.
To the extent permitted by law, our total liability relating to a product claim will not exceed the amount paid for the product giving rise to the claim.
10. Privacy
Your use of tudu.com.gh is also governed by our Privacy Policy.
Our Privacy Policy explains how Tudu collects, uses, processes, and protects personal information when you use our website, place an order, or communicate with us.
11. Changes to These Terms
Tudu may update these Terms of Service from time to time to reflect changes to our business, services, website, or applicable requirements.
Updated Terms will be published on tudu.com.gh and will take effect upon publication unless otherwise stated.
Your continued use of our website after updated Terms are published constitutes acceptance of the revised Terms.
12. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of Ghana.
Any matters relating to these Terms will be subject to the applicable laws and legal processes of Ghana.
13. Contact Tudu
If you have questions about these Terms of Service, please contact us:
Tudu Digital Trading Enterprise
Brand: Tudu
Website: tudu.com.gh
Email: shop.tudughana@gmail.com
Phone: +233 59 377 8756
Location: Accra, Ghana
Tudu
Affordable Fashion. Simple Shopping. Made for Ghana.